Help Desk Coordinator
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| Job Type | Temporary / Contract |
| Location | Southwark, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | Up to £11 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 897439 |
| Job Views | 6 |
- Description
Facilities Helpdesk Coordinator
Location: Southwark (SE1)
Start date: ASAP
Ongoing- Long-term Contract
Hourly rate - £11.06
Shift Pattern -Monday-Friday 8am-5pm
Working for a leading Facilities Maintenance Company, on a security sensitive contract based in Southwark.
The duties for the Facilities Helpdesk Coordinator
- Prioritising maintenance requests
- Taking inbound calls and managing emergency Maintenance calls for multiple sites
- Scheduling specialised engineers/ sub-contractors to correct work and sites
- Re-routing calls to the correct department/team as appropriate.
- Submitting requests
- Liaising with engineers, contractors and clients
- Closing down jobs on the system once completed
- Recording the request on the relevant system
- Ensuring that all queries are resolved quickly and efficiently
- General administration
Due to the nature of this account it is needed that successful candidates most go through a CTC security clearence. This is an in depth clearence, please only apply if you are happy to go through this.
