Shift Maintenance Helpdesk Coordinator

Shift Maintenance Helpdesk Coordinator

Temp to perm

London; East London

Up to £13.46 per hour - Hybrid

Shifts 4 on 4 off

2 days on - 8am to 8pm

2 nights on - 8pm to 8am

Looking for a Shift Maintenance Helpdesk Co-Ordinator to work for a leading Facilities Maintenance company based in London on an exciting yet highly sensitive contract within the public sector

Due to the nature of the contract requirements, you will also be required to go through a high level of security clearance and offer of employment is dependent upon your clearance.

As the Shift Maintenance Helpdesk Coordinator, you're responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, Completing work orders and adding log notes

Duties for the Shift Maintenance Helpdesk Coordinator may include;

• Handling inbound and outbound calls
• Logging requests
• Dealing with Invoices/ Raising purchase orders
• working towards SLA's
• Prioritizing urgent jobs
• Preparing and submitting quotations and distributing reports.
• Collate operations data as directed by managers.
• Chase quotes and input timesheets on a weekly basis.
• Compiling and sending out technician reports via email/PDA.
• Provide service to internal and external clients.
• Logging jobs and allocating work to engineers
• Prioritising work as appropriate and efficiently
• Generic administration duties

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.