Responsive repairs planner / Scheduler
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Job Type | Temporary / Contract |
Location | Hounslow, London |
Area | London, England |
Sector | Helpdesk / Customer Services |
Salary | Up to £15 per hour |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | BBBH2499 |
Job Views | 31 |
- Description
Responsive repairs planner / Scheduler
Based in HounslowMonday to Friday
Contract 3 - 6 Months
£15.50 p/h
Our client is looking for a Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;
- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
- Scheduling appointments for maintenance work.
- Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents, changing appointment.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
The applicant must have previous experience in the role and opti-time experience or similar database is essential.
Skills and experience required;
- For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail.
A reference contact must be provided upon application.