Shift Maintenance Helpdesk Coordinator


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https://www.cmsol.co.uk/job-search/5827-shift-maintenance-helpdesk-coordinator/helpdesk-customer-services/london/job2022-02-07 16:24:031970-01-01 CMS
Job Type Permanent Full Time
Location City of London, London
Area London, England London England City of London, London
Sector Helpdesk / Customer Services
Salary Negotiable
Start Date ASAP
Advertiser remoteapi
Job Ref BBBH2227
Job Views 13
Description

Shift Maintenance Helpdesk Coordinator
Temp to permanent
London Southbank
Up to £13ph
Shifts 4 on 4 off
8am - 8pm


Looking for a Shift Maintenance Helpdesk Co-Ordinator to work for a leading Facilities Maintenance company based in London on an exciting contract within the public sector
As the Shift Maintenance Helpdesk Coordinator, you're responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, Completing work orders and adding log notes


Duties for the Shift Maintenance Helpdesk Coordinator may include;

  • Handling inbound and outbound calls
  • Logging jobs and allocating work to engineers
  • Dealing with Invoices/ Raising purchase orders working towards SLA's
  • Prioritizing urgent jobs Preparing and submitting quotations and distributing reports.
  • Compiling and sending out technician reports via email/PDA.
  • Provide great customer service to internal and external clients.
  • Prioritising work as appropriate and efficiently Generic administration duties

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

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