Call Advisor - Newcastle


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https://www.cmsol.co.uk/job-search/5783-call-advisor-newcastle/helpdesk-customer-services/tyne-and-wear/job2022-01-20 15:28:481970-01-01 CMS
Job Type Temporary / Contract
Location Newcastle upon Tyne, Tyne and Wear
Area Tyne and Wear, England Tyne and Wear England Newcastle upon Tyne, Tyne and Wear
Sector Helpdesk / Customer Services
Salary Negotiable
Start Date 31st Jan 2022
Advertiser remoteapi
Job Ref BBBH2183
Job Views 21
Description

Call Advisor

Temp to perm

Location; Newcastle upon Tyne

Hourly rate £9.50 per hour

Shifts- between the hours of 6am - 7pm 7.5 hrs per day

Looking for a Call Handler to work for a leading Facilities Maintenance company based in Newcastle upon Tyne

As the Call Handler you're responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, completing work orders and adding log notes

Duties for the Call Handler may include;

  • Handling inbound and outbound calls
  • Logging jobs and allocating work to engineers
  • Prioritising work as appropriate and efficiently
  • Dealing with Invoices/ Raising purchase orders
  • Chase quotes and input timesheets on a weekly basis.
  • Provide service to internal and external clients.
  • Generic administration duties

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

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