Weekend Customer Service Call Handler
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Temporary / Contract |
| Location | Southwark, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | £12 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 896985 |
| Job Views | 141 |
- Description
Weekend Customer Service Call Handler
Saturday AND Sunday
7.00am - 7.00pm
Hourly rate £11.80 per hour
Location; Southwark
Long term contract- ongoing
Working for a leading Facilities Management company based in London, we are looking to recruit a Weekend Customer Service Call Handler to assist on their weekend helpdesk
Ideally you will have experience within a busy call centre environment, accepting incoming calls and scheduling based on order of priority & severity.
Main Duties include:
- Planning and scheduling
- Data entry
- Call handling
- The calls you will be taking will be from within a maintenance environment, where you will be responsible for scheduling work orders on site to maintenance staff.
- This role is extremely reactive, as you will be taking high priority emergency calls at times
- Must be able to work under pressure
- Must be able to use sound judgement to make decisions & be able to justify the scheduled order of works to be undertaken.
Due to the nature of the contract requirements, you will also be required to go through a high level of security clearance, and offer of employment is dependant upon your clearance.
