Customer Services Advisor


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https://www.cmsol.co.uk/job-search/2798-customer-services-advisor/helpdesk-customer-services/west-midlands/job2020-06-17 10:11:021970-01-01 CMS
Job Type Temporary / Contract
Location Birmingham, West Midlands
Area West Midlands, England West Midlands England Birmingham, West Midlands
Sector Helpdesk / Customer Services
Salary Negotiable
Start Date ASAP
Advertiser remoteapi
Job Ref BBBH968
Job Views 169
Description

Customer Services Advisor

Ongoing Contract

£9.23 + additional £1.29 holiday pay

Coleshill

Monday to Friday (Full- Time)

Hours: 08:00am - 5:00pm / 09:00 - 06:00pm

Come and Join the Team of Excellence!!!

As a Customer Service Advisor your duties may include:

  • Using an internal database to log the service request and passing across to the scheduling department.
  • You will get involved in Client Surveys and escalating any complaints as well as helping clear any backlog's within other departments.
  • You will need to be Computer literate, possess a confident telephone manner with ideally experience within a Helpdesk or Call centre environment.
  • You will be the first point of contact for incoming calls/emails and Portal Contact.

Excellent Timekeeping & Attendance are vital.

Parking is provided on site or Coleshill Parkway Station is 6 minutes' walk to site.

The client has Permanent opportunities arising so an ideal opportunity to be assessed for a Temp or Permanent offer.

If this sounds Ideal for you then Apply Now!!

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