Customer Service Adviser / Call Handler
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| Job Type | Permanent Full Time |
| Location | Havant, Hampshire |
| Area | Hampshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | Up to £18720 per annum + additional benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH376 |
| Job Views | 14 |
- Description
Customer Service Adviser / Inbound Call Handler
Based: Havant
Temp to Perm, Full-Time
18,720 + PAYE Benefits
Our client, a leading housing maintenance contractor are looking for enthusiastic self motivated customer service professionals to join a newly created department within a large organsiation to handle inbound calls from the general public. The clients office are based in Havant, Hants and duties of the successful Customer Service Adviser / Call Handler will include:
- To deal with all incoming and follow up contact from customers who have an enquiry or a service request, promoting a customer first culture whilst ensuring that service levels and standards are maintained.
- Liaising with customers directly through a variety of channels including email, phone, webchat, and ensuring excellent service delivery whilst maintaining service levels and standards.
- Responsibility for resolving each enquiry to a satisfactory outcome as efficiently and effectively as possible. Inputting, collating and recording customer information accurately using a variety of IT systems.
- Other general administration.
This customer Service Adviser / Call Handler role is a temp to perm position, full-time Monday to Friday and for this role, the client are offering a salary of £18,720pa per annum plus holiday pay including 8 bank holidays. Experience within a similar role is desirable.
Please apply online with an updated CV.
