Customer service call handler


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https://www.cmsol.co.uk/job-search/2113-customer-service-call-handler/helpdesk-customer-services/berkshire/job2019-05-29 08:40:271970-01-01 CMS
Job Type Permanent Full Time
Location Slough, Berkshire
Area Berkshire, England Berkshire England Slough, Berkshire
Sector Helpdesk / Customer Services
Salary Negotiable
Start Date ASAP
Advertiser remoteapi
Job Ref BBBH199
Job Views 27
Description

Call handler
Slough
Permanent
£21K - £22K a year

Our client is a social housing maintenance contractor who are looking for a Customer service Call handler to join their team.

The role of the Call handler is to provide excellent customer service to tenants.

The duties of this role are:

  • Taking inbound calls from tenants
  • Dealing with queries and complaints
  • Liaising with the planing team
  • Making sure all timescales are met
  • Logging all repairs onto the database
  • Closing down jobs
  • Updating the database if necessary

The successful candidate must have experience within social housing and being in a call centre environment.

Please apply online with an updated CV.

A reference must be provided upon application.

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