Call Handler
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| Job Type | Permanent Full Time |
| Location | Slough, Berkshire |
| Area | Berkshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | Up to £21000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 898511 |
| Job Views | 27 |
- Description
Call Handler
Slough
Permanent
£21K a year
Monday to Friday , 8am to 5pm
Our client is a social housing maintenance contractor who are looking for a call handler to join their team and provide excellent customer service to tenants.
For this role the successful candidate must have experience in a repairs and maintenance environment.
The duties for this role are- Receiving calls from tenants to take the details of the repairs and maintenance work needed to be carried out in the property
- You will need to prioritise repair/Emergency repair work
- Making sure the in-house database is up to date
- Recording all the process of repair and maintenance jobs
- Build rapports with tenants and leaseholders
- Dealing with complaints and queries from tenants
For this position the ideal candidate must have a excellent telephone manner, good attention to detail and be able to prioritise workload.
Please apply online with an updated CV
You must provide a reference contact upon application.
