Resident Liaison Officer
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| Job Type | Permanent Full Time |
| Location | Southend-On-Sea, Essex |
| Area | Essex, England |
| Sector | Helpdesk / Customer Services |
| Salary | Up to £20000 per annum + Car |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 898277 |
| Job Views | 5 |
- Description
Resident Liaison Officer
Permanent, Full Time
20k plus car
Southend-On-Sea
Our client, a medium sized housing maintenance contractor, are looking for a Resident Liaison Officer to join their busy team based in Southend-On-Sea. Your duties as a Resident Liaison Officer will include:- Managing properties
- Arrange access to premises with minimum disruption
- Maintaining good relationships with tenants and clients
- Maintain a high level of client satisfaction and customer care
- Maintain records on our/client IT systems and produce reports
- Visiting residents whilst works are in progress and dealing with any issues/concerns immediately in order to stop escalation/avoid complaints.
- Carry out administration duties such as start date letters
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
Experience working within this field is essential.
Please apply online with an updated CV.
