Customer Admin Advisor

Customer Admin Advisor

Location; Coleshill

Hours; 0800 – 1700, Mon – Fri

Temp – Perm

Hourly rate; £9.23 per hour

Duties for the successful Customer Admin Advisor are as follows;

• Point of contact within the Business and Administration Team
• Dealing with Administration and Quote queries both internally and externally
• Help set up yearly service purchase orders and any ad-hoc purchase orders as required
• To deal with any requests and issues in the Administration and Quotes inbox and escalate where needed
• Approving labour records weekly
• Receipting purchase orders
• Responsible for keeping P-Card logs up to date and ensure prompt submission
• Contribute to reducing levels of Customer complaints.
• Run periodic and ad-hoc reports from the Launchpad system
• Raise new works orders within the CAFM system
• Contribute to submission of overtime sheets
• Update individual Quotes and actual Quotes Log
• Other Ad hoc administration duties as required
• Responding to queries via shared mailbox and telephone
• Ordering stock, stationary and ppe for sites
• Completing monthly payment application for fixed and variable works and raising invoices to the client.
• Provide a flexible service and any ad-hoc duties as agreed with line Manager.
• Raise purchase orders and see through to receipting and invoicing.
• Ensuring all documents are up to date and compliant in line with our audit schedule.

Please be aware, the successful candidate will be required to go through a level of security clearance.