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Maintenance Call Handler


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https://www.cmsol.co.uk/job-search/1456-maintenance-call-handler/helpdesk-customer-services/surrey/job2018-08-21 09:30:531970-01-01 CMS
Job Type Permanent Full Time
Location Croydon, Surrey
Area Surrey, England Surrey England Croydon, Surrey
Sector Helpdesk / Customer Services
Salary Up to £20000 per annum
Start Date ASAP
Advertiser remoteapi
Job Ref 897965
Job Views 83
Description

Maintenance Call Handler

Location: Croydon

Start date: ASAP

Salary: £20,000

Shift Pattern: Monday-Friday 8am-5pm

Permanent

Working for a leading building maintenance Company, on a Social housing contract based in Croydon

The duties for the Maintenance Call Handler

  • Liaising with tenants and local authorities
  • Taking inbound calls and managing emergency Maintenance
  • Liaising with staff and transferring maintenance calls to correct department
  • Submitting requests
  • Liaising with engineers, contractors and clients
  • Closing jobs on the system once completed
  • Recording the request on the relevant system
  • Ensuring that all queries are resolved quickly and efficiently
  • General administration.

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