Weekend Call handler
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| Job Type | Permanent Full Time |
| Location | Tower Hamlets, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | Up to £12 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 897727 |
| Job Views | 52 |
- Description
Weekend Call handler
Location: Southwark
Start date: ASAP
Ongoing- Long-term Contract
Hourly rate- £11.80 per hour
Shift Pattern - SATURDAY AND SUNDAY
(Please do not apply if you're currently working Mon-Friday FULL TIME)
Working for a leading Facilities Maintenance Company, on a security sensitive contract based in Southwark, we are currently looking for a Weekend Call handler
The Weekend Call handler will be responsible for handling maintenance works/ scheduling for a high profile security sensitive contract
The duties for the Weekend Call handler
- Prioritising maintenance requests
- Taking inbound calls and managing emergency Maintenance calls for multiple sites
- Scheduling specialised engineers/ sub-contractors to correct work and sites
- Re-routing calls to the correct department/team as appropriate.
- Submitting requests
- Liaising with engineers, contractors and clients
- Closing down jobs on the system once completed
- Recording the request on the relevant system
- Ensuring that all queries are resolved quickly and efficiently
- General administration.
Due to this position being a high security cleared role please be aware you will be required to go through a high level of security clearance
