Call Handler Urgent Need
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| Job Type | Temporary / Contract |
| Location | Stoke-on-Trent, Staffordshire |
| Area | Staffordshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | £10 - £11 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH3227 |
| Job Views | 37 |
- Description
Call Handler Urgent Need
Stoke-on-Trent ST4 area
Up to £11 Per Hour
Monday - Friday
Temp to Perm
An exciting opportunity for a customer service agent has arisen working on an exciting contract based within the Stoke-on Trent area assisting with a growing facilities management team.
Duties can include :- Provide a high level of customer service dealing with any queries or concerns.
- Booking in Corrective and Planned Maintenance works
- Allocating works to engineers or subcontractors within the system
- Ensuring work orders are completed
- Raising purchase orders
- Monitoring system to ensure all tasks are being managed correctly
- Responding to queries via shared mailbox and telephone
- Monitor client portal to ensure jobs are dispatched efficiently
- Monitor shared inbox to ensure we are meeting contract expectations in dispatching jobs
- Ensuring all documents are up to date
The successful candidate may be required to go through a DBS check.
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we welcome applications from all sections of the community.
