Planner/Scheduler
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| Job Type | Temporary / Contract |
| Location | New Malden, Surrey |
| Area | Surrey, England |
| Sector | Helpdesk / Customer Services |
| Salary | £18000 - £20000 per annum |
| Start Date | 07/05/2018 |
| Advertiser | remoteapi |
| Job Ref | 897714 |
| Job Views | 31 |
- Description
Repairs Planner/Scheduler
£18,000 - £20,000 per annum
Based in New Malden
Monday to Friday, 40 hours per week
Temp to Perm
Our client is looking for an experienced Planner/Scheduler with previous experience in the repairs & maintenance industry to join their busy team in New Malden. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants in regards to maintenance/repair issues within their properties.
- Scheduling appointments for maintenance work.
- Dealing with resident queries and offering general support to maintenance helpdesk organising appointments with trades people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents & changing appointments.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing down jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
Experience in planning/scheduling within the housing industry is essential for this role.
