Customer Service Advisor
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Temporary / Contract |
| Location | Teddington, London |
| Area | London, England |
| Sector | Administration & HR |
| Salary | Up to £26064 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2990 |
| Job Views | 94 |
- Description
Customer Service Advisor
Location- Teddington
Salary- Circa £26,064 per annum
4-6 month fixed term contract
Our client is looking for a Customer Service Advisor, previous experience within repairs/maintenance/ Social housing/local authorities is advantageous.
The role involves tasks such as;
- Resolve customer queries, owning queries
from start to finish across all channels:
phone, email, social media and webchat. - Raise customer repairs, making sure they're
prioritised where necessary. - Investigate and resolve customer complaints
by providing advice and guidance on
a range of issues, making referrals and
signposting. - Help customers with payments and basic
queries relating to charges, invoices and
rent service charges, signposting where
appropriate to other teams. - Work collaboratively with other teams to
write to customers about our service.
- Resolve customer queries, owning queries
Skills and experience required;
- For this role, you must have a good telephone manner, be organised, the ability to prioritise work, and pay attention to detail.
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
