Call Handler
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| Job Type | Temporary / Contract |
| Location | Stoke-on-Trent, Staffordshire |
| Area | Staffordshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | £9 - £10 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2787 |
| Job Views | 22 |
- Description
Call Handler
Stoke-on-Trent
Temp to perm
Up to £9.65 Per Hour
40-hour week - Monday - Friday
Hybrid working
An exciting opportunity for a Call Handler has arisen working on an exciting contract based within the Stoke-on Trent area assisting with a growing facilities management team.
Duties can include :
- Provide a high level of customer service dealing with any queries or concerns.
- Booking in Maintenance works
- Allocating Corrective and Planned Maintenance works to engineers or subcontractors
- Raising purchase orders
- Monitoring CAFM system to ensure all tasks are being managed correctly
- Responding to queries via shared mailbox and telephone
- Monitor client portal to ensure jobs are dispatched efficiently
A level of clearance would be required for a successful candidate
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
