Maintenance Helpdesk Call Advisor
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Job Type | Temporary / Contract |
Location | Newcastle upon Tyne, Tyne and Wear |
Area | Tyne and Wear, England |
Sector | Helpdesk / Customer Services |
Salary | £18000 - £20000 per annum |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | BBBH2602 |
Job Views | 16 |
- Description
Maintenance Helpdesk Call Advisor
Temp - Perm
Location; Newcastle upon Tyne (Longbenton)
Salary up to £20,000
Monday - Sunday - 37.5 per week - rotating shift pattern (MUST be available to work 1 in 11 Saturdays) Shifts - between the hours of 6am - 7pm 7.5 hrs per day
Looking for a Maintenance Helpdesk Call Advisor to work for a leading Facilities Maintenance company based in Newcastle upon Tyne.
Duties for the Call Handler may include;
- As the Call Advisor you're responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, completing work orders and adding log notes
- Handling inbound and outbound calls
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Dealing with Invoices/ Raising purchase orders
- Chase quotes and input timesheets on a weekly basis.
- Provide service to internal and external clients.
- Generic administration duties
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.