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https://www.cmsol.co.uk/843-planner/helpdesk-customer-services/london/job2017-12-11 15:36:241970-01-01 CMS
Job Type Permanent Full Time
Location City of Westminster, London
Area London, England London England City of Westminster, London
Sector Helpdesk / Customer Services
Salary £23000 - £25000 per annum
Start Date ASAP
Advertiser remoteapi
Job Ref 897428
Job Views 4
Description

Planner
Full Time, Temp - Perm
Westminster
23k - 25k

We are looking for an experienced Planner/Scheduler for a social housing maintenance contract based in the Westminster area. As a Planner/Scheduler you will be taking inbound calls to arrange maintenance appointments along with other Adhoc admin duties.

As a Planner your day to day duties will include:

  • Picking up inbound calls from tenants and booking appointments
  • Maintain a high level of customer service
  • Ensure engineers have the correct information required to complete the job
  • Updating online diaries and schedules
  • Answering all queries politely
  • Ensuring relevant data is updated on a regular basis
  • Communicate any concerns regarding the quality of works to be carried out
  • Administrative duties & any other adhoc roles that may arise

Experience in planning/scheduling and working in the social housing field is essential.

Please apply with an updated CV.

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