Facilities Helpdesk Coordinator
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| Job Type | Temporary / Contract |
| Location | Southwark, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | £11 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 897325 |
| Job Views | 26 |
- Description
Facilities Helpdesk Coordinator
Location: Southwark (SE1)
Start date: ASAP
Ongoing- Long-term Contract
Hourly rate - £11.06
Shift Pattern -Monday-Friday 8am-5pm
Working for a leading Facilities Maintenance Company, on a security sensitive contract based in Southwark.
The duties for the Facilities Helpdesk Coordinator
Prioritising maintenance requests
Taking inbound calls and managing emergency Maintenance calls for multiple sites
Scheduling specialised engineers/ sub-contractors to correct work and sites
Re-routing calls to the correct department/team as appropriate.
Submitting requests
Liaising with engineers, contractors and clients
Closing down jobs on the system once completed
Recording the request on the relevant system
Ensuring that all queries are resolved quickly and efficiently
General administration.
Due to this position being a high security cleared role please be aware you will be required to go through a high level of security clearance
