Telecom Service Advisor - Portsmouth
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Temporary / Contract |
| Location | Southsea, Hampshire |
| Area | Hampshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | Negotiable |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2260 |
| Job Views | 20 |
- Description
Telecom Service Advisor
Portsmouth
Temp to perm
Combination of Shifts - Covering Days, Nights and Weekends
Up to £9.50 per hour
Our client is a large facilities management company currently working on a high-profile contract. They are looking to appoint Telecom Service Advisors to their team, to operate and maintain a customer focused efficient, fast, and accurate telecommunications service.
Day to day duties for the Telecom Service Advisor will include:
- Handling inbound and outbound calls
- Managing a busy switchboard
- Logging requests
- Working towards SLAs
- Prioritizing urgent jobs
- Preparing and distributing reports.
- Provide service to internal and external clients.
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
(Suitable candidate will be required to undergo a Low-Level Security Clearance and must be fully vaccinated, due to the working environment)
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
