Senior Helpdesk Coordinator
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| Job Type | Permanent Full Time |
| Location | Southwark, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | £14 - £16 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 897047 |
| Job Views | 81 |
- Description
Senior Helpdesk Coordinator
On-Going Contract/ Temp to Perm
Location: Southwark
PAYING UP to £14.42 per hour (£30,000 per annum)
Mon-Fri Role, 40HRS per week
Working within a busy Maintenance Department the Senior Helpdesk Coordinator is responsible for working on a High profile helpdesk whilst supervising a small team of Coordinators
The MAIN DUTIES of the Role will include:
- Taking urgent Maintenance calls
- Delegating workloads and duties to team members
- Creating figure reports
- Mentoring team members
- Monitoring team members with SLA'S and KPI's
- Maintaining Daily, Weekly, Monthly reports
- Logging jobs
- Assigning the work to Engineers and Sub-Contractors
- Scheduling of Pre Planned works
- Raising purchase orders
