Maintenance Administrator

Maintenance Administrator

Coleshill

Temp to perm

£19,193 per annum

Monday to Friday - 40-hour week

An exciting opportunity for a Maintenance Administrator has arisen working on an exciting contract based within the Coleshill area assisting with a growing facilities management team.

Duties:

• Booking in Corrective and Planned Maintenance works with subcontractors and ensuring we have RAMS certificates prior to attendance
• Allocating Corrective and Planned Maintenance works to subcontractors within the CAFM system
• Chasing subcontractors to ensure work orders are completed within SLA
• Raising purchase orders via Coupa for subcontractors
• Monitoring dashboards on CAFM system to ensure we are adhering to all SLA's
• Raise new works orders within the CAFM system
• Responding to queries via shared mailbox and telephone
• Monitor client portal to ensure jobs are dispatched efficiently
• Monitor shared inbox to ensure we are meeting contract expectations in dispatching jobs efficiently
• Ensure compliance with statutory and company procedures, across all functions.
• Understand, identify and apply the Service Level Agreement (SLA) for each work order and set expectation with customer.
• Contribute to reducing levels of customer complaints.
• Analysis of job history/running reports to avoid duplication.
• Ensuring all documents are up to date and compliant inline with our audit schedule.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.