Planner/Scheduler


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https://www.cmsol.co.uk/394-planner-scheduler/helpdesk-customer-services/hampshire/job2017-04-04 13:36:261970-01-01 CMS
Job Type Permanent Full Time
Location Aldershot, Hampshire
Area Hampshire, England Hampshire England Aldershot, Hampshire
Sector Helpdesk / Customer Services
Salary £18000 - £20000 per annum
Start Date ASAP
Advertiser remoteapi
Job Ref 896882
Job Views 3
Description

Planner/Scheduler
Farnborough/Aldershot area

£18-20k (depending on experience)

3 Months temp-perm Monday-Friday, 8-5pm

We are looking for an experienced Planner/Administrator for a social housing maintenance contract based in the Aldershot area. As a Planner/Administrator, you will be taking inbound calls to rearrange current appointments along with other Adhoc admin duties.

As a Planner/Administrator, your day to day duties will include;
- Picking up inbound calls from tenants for rebooking current appointments
- Maintain a high level of customer service
- Ensure engineers have the correct information required to complete the job
- Updating online diaries and schedules
- Answering all queries politely
- Ensuring relevant data is updated on a regular basis
- Communicate any concerns regarding the quality of works to be carried out
- Administrative duties & any other ad-hoc roles that may arise

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