Compliance Administrator

Compliance Administrator

Coleshill

Temp - Perm

£9.23

Monday to Friday - 40 hour week

An exciting opportunity for a compliance administrator has arisen working on an exciting contract based within the coleshill area assisting with a growing facilities management team.

Your main duties will be:

• Booking in Corrective and Planned Maintenance works with subcontractors and ensuring a RAMS certificates prior to attendance
• Allocating Corrective and Planned Maintenance works to subcontractors within the CAFM system
• Chasing subcontractors to ensure work orders are completed within SLA
• Raising purchase orders for subcontractors
• Generating Planned Preventative Maintenance work orders on CAFM system
• Monitoring dashboards on CAFM system to ensure we are adhering to all SLA's
• Running reports on CAFM systems
• Managing daily jeopardy reports to avoid KPI deductions
• Escalate any concerns to management
• Responding to queries via shared mailbox and telephone
• Monitor client portal to ensure jobs are dispatched efficiently
• Monitor shared inbox to ensure we are meeting contract expectations in dispatching jobs efficiently
• Monitoring social media accounts for contract
• Ensure compliance with statutory and company procedures, across all functions.
• Understand, identify and apply the Service Level Agreement (SLA) for each work order and set expectation with customer.
• Contribute to reducing levels of customer complaints.
• Analysis of job history/running reports to avoid duplication.
• Ensuring all documents are up to date and compliant inline with our audit schedule.

Ideally looking for a suitable candidate with experience using Excel, VLookups and Pivot tables.