Helpdesk Administrator
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| Job Type | Permanent Full Time |
| Location | London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | £24000 - £25000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH509 |
| Job Views | 14 |
- Description
Helpdesk Administrator
Salary; Up to £25,000 per annum
Location; East London
Hours; 8am - 5pm
Looking for a Helpdesk Administrator to work for a leading Facilities Maintenance company based in East London on an exciting yet highly sensitive contract within the public sector
Due to the nature of the contract requirements, you will also be required to go through a high level of security clearance and offer of employment is dependent upon your clearance.
As the Helpdesk Administrator you're responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, completing work orders and adding log notes
Duties for the Helpdesk Administrator may include;
Handling inbound and outbound calls
Logging jobs and allocating work to engineers
Prioritising work as appropriate and efficiently
Compiling and sending out technician reports via email/PDA.
Chase quotes and input timesheets on a weekly basis.
Provide service to internal and external clients.
Generic administration duties
