Customer Service Advisor
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| Job Type | Permanent |
| Location | United Kingdom |
| Area | Langley, United Kingdom |
| Sector | |
| Salary | £0 Yearly |
| Start Date | May 5th, 2019 |
| Advertiser | remoteapi |
| Job Ref | bh-80 |
| Job Views | 2 |
- Description
- Customer Service Adviser
Hemel Hempstead
Permanent
£19K - £21K a year
Our client is a social housing maintenance contractor who are looking for a customer service adviser to join their team.
This role is working Monday to Friday on a 37.5 Hour week. You would be working between 8am and 5pm.
The duties of this role are:- Being 1st Point of contact for tenants
- Receiving a high level of inbound calls and directing them to the correct department
- Following a script specifically for dealing with repair work
- Making sure that tenants are not on hold for a long period of time
- Delivering a high level of customer service to tenants
- Gathering the correct information about repairs and sending it across to the planing team
- Liaising with tenants and Colleagues
Please apply online with an updated CV and provide a reference contact upon application.
