Account Manager
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| Job Type | Permanent |
| Location | United Kingdom |
| Area | , United Kingdom |
| Sector | FM - Accounts Manager |
| Salary | £0 Yearly |
| Start Date | June 6nd, 2019 |
| Advertiser | remoteapi |
| Job Ref | bh-57 |
| Job Views | 2 |
- Description
FM Account Director
Location; Salford
Salary £60,000- £65,000 per annum
Permanent
Currently recruiting for an experienced FM Account Director who will be coordinating all resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable and collaborative manner on a highly reactive Local Authority contract based in Manchester across multiple locations
Specific Responsibilities/Duties Include:
- To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner
- To be accountable for the financial performance of the contract
- To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth consequently
- To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
- To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements (SLAs) as they apply to Technical and related services
- To monitor and develop direct reports through training and regular reviews
- To ensure that all risks relating to safety, health, environment and quality are effectively managed using risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Regional Account Director as necessary
- To work with the operational team in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company’s asset management system
- To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
- To review the interface with third party suppliers and sub-contractors
- To drive successful contract negotiations and business improvement initiatives
- To manage any support functions as required to deliver a coherent service
- To maintain commercial understanding of the client contractual deliverables across all services
- To maintain and agree a clear business plan for the appointed contract
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance.
