Customer service call handler
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| Job Type | Permanent Full Time |
| Location | Slough, Berkshire |
| Area | Berkshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | Negotiable |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH199 |
| Job Views | 27 |
- Description
Call handler
Slough
Permanent
£21K - £22K a year
Our client is a social housing maintenance contractor who are looking for a Customer service Call handler to join their team.
The role of the Call handler is to provide excellent customer service to tenants.
The duties of this role are:- Taking inbound calls from tenants
- Dealing with queries and complaints
- Liaising with the planing team
- Making sure all timescales are met
- Logging all repairs onto the database
- Closing down jobs
- Updating the database if necessary
The successful candidate must have experience within social housing and being in a call centre environment.
Please apply online with an updated CV.
A reference must be provided upon application.
