Customer Service/Call Handler


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https://www.cmsol.co.uk/2063-customer-service-call-handler/helpdesk-customer-services/london/job2019-05-02 15:41:561970-01-01 CMS
Job Type Temporary / Contract
Location West London, London
Area London, England London England West London, London
Sector Helpdesk / Customer Services
Salary Negotiable
Start Date ASAP
Advertiser remoteapi
Job Ref 898518
Job Views 25
Description

Customer Service/Call Handler
West London
3 Months Contract
£10 per hour
Monday to Friday, 8am to 5pm

Our Client is a social housing maintenance contractor who are looking for a customer service/call handler to join their team and become the 1st line of contact for the tenants.

The role of the Customer service/Call handler is to provide excellent customer service and support to tenants in regards to their repair work..

The duties of this role are:

  • Liaising with tenants
  • Using the in house database to log all repair work
  • Receiving a high volume of inbound calls from tenants
  • Outbound call to tenants
  • Liaising with repairs team
  • Dealing with tenants queries and complaints


The successful candidate must have relevant experience either in social housing or dealing with repairs calls.

This role is a 3 month temporary contract , working Monday to Friday , 8am to 5pm

Please apply online with an updated CV and must provide at least 1 reference contact

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