Repairs Coordinator
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Job Type | Temporary / Contract |
Location | Richmond upon Thames, London |
Area | London, England |
Sector | Helpdesk / Customer Services |
Salary | Up to £10 per hour |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | 898050 |
Job Views | 96 |
- Description
Repairs Coordinator
Hourly rate: £10ph
Based in Richmond
Monday to Friday, 40 hours per week
Temp-Perm
Our client is looking for an experienced Planner/Scheduler with previous experience in the repairs & maintenance industry to join their busy team in Richmond. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker.
The role involves tasks such as;
- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
- Scheduling appointments for maintenance work.
- Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents, changing appointment.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
Skills and experience required;
- For this role, you must have a good telephone manner, be organised, can prioritise work, and pay attention to detail.
- You must have previous experience within social housing and planner/scheduler experience.
- You must also provide us with a reference upon application.