Repairs Administrator

Repairs Planner/Scheduler

£20k-21K per annum

Based in Kingston

Monday to Friday, 40 hours per week

Temp to Perm

Our client is looking for an experienced Planner/Scheduler with previous experience in the repairs & maintenance industry to join their busy team in Kingston As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;

Providing customer service to residents and customers/tenants.

Arranging appointments for residents/tenants in regards to maintenance/repair issues within their properties.

Scheduling appointments for maintenance work.

Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.

Dealing with queries from residents, changing appointment.

Rescheduling appointments and scheduling prioritising emergency repair issues.

Closing down jobs ready for invoicing.

Logging current jobs onto company database.

Working with Supervisors and trades people to organise and schedule work.

Updating and changing information as the job changes.

Ordering equipment needed for the job.

General Admin duties such as filing, scanning etc.

The applicant must have previous experience in the role and opti-time experience or similar database is essential.

Skills and experience required;

For this role, you must have a good telephone manner, be organised, have the ability to prioritise work, and pay attention to detail.

You must have previous experience within social housing and planner/scheduler experience.

You must also provide us with a reference upon application.