Reception Supervisor
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| Job Type | Permanent Full Time |
| Location | City of Westminster, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | £24000 - £26000 per annum |
| Start Date | 09/07/2018 |
| Advertiser | remoteapi |
| Job Ref | 897844 |
| Job Views | 50 |
- Description
Reception Supervisor
Location: Westminster (Multiple Site)
Hourly Rate: £10.25 -£11.11 per hour
Start: ASAP MONDAY 9TH July
Temp To Perm
Monday - Friday
45 hours Per week 7:30am and 6:30pm
Duties include;
- First point of contact for visitors in the building.
- Ensure a consistent high level of customer service and positive attitude.
- Assisting Customer Services Manager on a day to day basis (including HR and Admin tasks).
- Prepare, maintaining rosters for all sites
- Ensure that all company policies and procedures are adhered to.
- Providing training to Reception Staff.
- Performing Floor walks and Safety Prevention Visits.
- Ordering and stocking of all stationary.
- Managing and keeping up-to date Reception email box/account (reply within 24 hrs policy)
- Actively monitor performance to ensure the customers are satisfied with the service they receive. To give ideas on improvements and new developments for the service.
- Making sure the department adheres to the Security protocol of the sites.
- Answer, screen and direct internal telephone and external calls or forward it as appropriate.
- Assist in the Fire Evacuation Process as requested.
- Assist in all security matters with the onsite team and provide support when required
- Maintaining awareness of health and safety regulations in the building.
