Receptionist Team Leader
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Job Type | Temporary / Contract |
Location | City of Westminster, London |
Area | London, England |
Sector | Helpdesk / Customer Services |
Salary | £10 - £11 per hour |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | 897831 |
Job Views | 76 |
- Description
Reception Team Leader
Location: Multiple Site
Hourly Rate: £10.25 -£11.11
Start: ASAP
Temp To Perm
Monday - Friday
45 hours Per week 7:30am and 6:30pm
Duties include
- First point of contact for visitors in the building.
- Ensure a consistent high level of customer service and positive attitude.
- Assisting Customer Services Manager on a day to day basis (including HR and Admin tasks).
- Prepare, maintaining rosters for all sites
- Ensure that all company policies and procedures are adhered to.
- Preparing and delivering SOP's.
- Providing training to Reception Staff.
- Performing Floor walks and Safety Prevention Visits.
- Ordering and stocking of all stationary.
- Managing and keeping up-to date Reception email box/account (reply within 24 hrs policy)
- Actively monitor performance to ensure the customers are satisfied with the service they receive. To give ideas on improvements and new developments for the service.
- Making sure the department adheres to the Security protocol of the sites.
- Answer, screen and direct internal telephone and external calls or forward it as appropriate.
- Assist in the Fire Evacuation Process as requested.
- Assist in all security matters with the on site team and provide support when required
- Maintaining awareness of health and safety regulations in the building.