Customer Service Advisor
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| Job Type | Temporary / Contract |
| Location | Blackburn, Lancashire |
| Area | Lancashire, England |
| Sector | Helpdesk / Customer Services |
| Salary | £21000 - £22000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH3063 |
| Job Views | 75 |
- Description
Customer Service Advisor
Location: Blackburn
Monday to Friday 8am - 5pm
Temp (12 months) possibility of perm
Salary: £21,775 per annum
Our client is a large facilities management company currently working on a busy contract. They are looking for an organised individual to join there team.
Day to day duties for the Service Advisor will include (not limited to) :- Handling inbound and outbound calls
- Action emails
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Respond to all suppliers/client/contractors' emails and file accordingly
- Chase up outstanding reports from engineers & clients etc
- Working towards SLAs
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
A level of security clearance would be required if successful
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
