Customer Service Supervisor
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| Job Type | Temporary / Contract |
| Location | Newcastle upon Tyne, Tyne and Wear |
| Area | Tyne and Wear, England |
| Sector | Helpdesk / Customer Services |
| Salary | £22000 - £24000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH3028 |
| Job Views | 52 |
- Description
Customer Service Supervisor
Newcastle (Longbenton)
Days, Nights, Weekends
Salary: up to £24,000 + shift allowance
Temp with possibility of perm
Our client is a large facilities management company looking for a Customer Service supervisor to assist on a fast paced contract.
Day to day duties:- Actioning emails
- Dealing with escalations when required
- Assisting team members
- Prioritising work as appropriate and efficiently
- Cross check all assignments
- Respond to all suppliers/client/contractors' emails and file accordingly
- Chase up outstanding reports from engineers & clients etc
- Working towards SLAs
- Running reports
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
Offer of employment is dependent upon your clearance.
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
