Switchboard Operator
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| Job Type | Temporary / Contract |
| Location | Durham, County Durham |
| Area | County Durham, England |
| Sector | Helpdesk / Customer Services |
| Salary | £10 - £11 per hour |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH3006 |
| Job Views | 53 |
- Description
Switchboard Operator
Location: Durham
Temp to Perm
Shift work: Days & Nights
Salary up to £10.50ph plus a shift uplift of up to £2ph for nights/weekends
The Ideal candidate will be able to provide an effective, efficient, and responsive Switchboard service and to work under the direction of the Service Supervisor and Management staff to provide a safe environment within a healthcare setting on a fasted paced contract.
Candidates must have a high level of attention to detail as the information inputted will be vital, must be happy to work within a team environment and calm under pressure.
Responsibilities:- Operation of switchboard and bleep system
- High volume of call handling, diverting calls accordingly
- Operation of 24-hour call response
- Porter help desk support
- Ensure all calls are completed and as correct procedures are followed as required for things such as emergencies
- Complete on call rota's and reports when needed
- Ensure equipment is maintained or replaced as needed
- Communicate with staff, managers, and supervisors as well as system providers
Training will be provided for this job role.
A level of clearance would be required for the successful candidate
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
