Helpdesk
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| Job Type | Permanent Full Time |
| Location | East London, London |
| Area | London, England |
| Sector | Administration & HR |
| Salary | £27000 - £28000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH3002 |
| Job Views | 80 |
- Description
Helpdesk
East London (HYBRID)
Monday to Friday 8am-5pm or Shift option available 4 on 4 off shifts available (2 nights & 2 Days then 4 off )
£27,000 per annum
Temp to Perm
Our client is a large facilities management company currently working on a high-profile contract. They are looking to recruit for this face paced contract on a temp to perm basis.
The successful candidate would need to go through a high level of clearance for this role.
Day to day duties for the Maintenance Helpdesk will include:- Handling inbound and outbound calls
- Action emails
- Respond to all suppliers/client/contractors' emails and file accordingly
- Chase up outstanding reports from engineers & clients etc
- Working towards SLAs
- Running reports
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Cross check all assignments
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
