Helpdesk Coordinator
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| Job Type | Permanent Full Time |
| Location | Burton-On-Trent, Staffordshire |
| Area | Staffordshire, England |
| Sector | Helpdesk / Customer Services |
| Salary | £20000 - £26000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2996 |
| Job Views | 52 |
- Description
Maintenance Helpdesk Co-Ordinator
Location Burton-on-Trent
Up to £26,000
Monday to Friday, 8am to 5pm - 40 hours a week
Looking for a Maintenance Helpdesk Co-Ordinator to work for a Facilities Maintenance company
As the Maintenance Helpdesk Coordinator, you're responsible for the planning and dispatching of Reactive Works, remedial and planned maintenance jobs
Duties for the Maintenance Helpdesk Coordinator may include;- Handling inbound and outbound calls
- Logging requests
- Dealing with Invoices/ Raising purchase orders
- working towards SLA's
- Prioritizing urgent jobs
- Preparing and submitting quotations and distributing reports.
- Collate operations data as directed by managers.
- Chase quotes and input timesheets on a weekly basis.
- Compiling and sending out technician reports via email/PDA.
- Provide service to internal and external clients.
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Generic administration duties
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
