Customer Service Advisors
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Temporary / Contract |
| Location | Newcastle upon Tyne, Tyne and Wear |
| Area | Tyne and Wear, England |
| Sector | Helpdesk / Customer Services |
| Salary | £21000 - £22000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2985 |
| Job Views | 115 |
- Description
Call Handler
Newcastle (Longbenton) - HYBRID WORKING
Full Time - 37.5 hours a week - Shifts between 6am- 8pm - 7 days a week
Salary: up to £21,500 per annum.
Temp with possibility of perm
Our client is a large facilities management company looking for a Call Handler to assist on a fast paced contract.
Day to day duties for the Maintenance Helpdesk will include:- Handling inbound and outbound calls
- Action emails
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Cross check all assignments
- Respond to all suppliers/client/contractors' emails and file accordingly
- Chase up outstanding reports from engineers & clients etc
- Working towards SLAs
- Running reports
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
