Customer Service Advisor
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| Job Type | Permanent Full Time |
| Location | Bradley Stoke, Gloucestershire |
| Area | Gloucestershire, England |
| Sector | Helpdesk / Customer Services |
| Salary | £25000 - £26000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2969 |
| Job Views | 56 |
- Description
Customer Service Advisors
Location: Office Based - Almondsbury
Monday to Friday (Some weekends)
Salary £25,000 - £26,000
Permanent
Our client is looking for people with great customer service to join their team.
Day to day duties can include (not limited to):- Handling inbound and outbound calls
- Action emails
- Logging jobs and allocating work
- Prioritising work as appropriate and efficiently
- Respond to all suppliers/client/contractors' emails and file accordingly.
- Chase up outstanding reports from engineers & clients etc
- Working towards SLAs
- Manage the works from start to finish.
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required.
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
