Day Shift Helpdesk
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| Job Type | Permanent Full Time |
| Location | East London, London |
| Area | London, England |
| Sector | Helpdesk / Customer Services |
| Salary | £26000 - £26500 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BBBH2965 |
| Job Views | 68 |
- Description
Day Shift Helpdesk
Temp to Perm
Location - East London
Salary - £26,000 - £26,500 per annum
Shift Pattern 4 on 4 off rotation - 7am to 7pm
Day Shift Helpdesk Operatives will be responsible for taking calls & finding out information needed to ensure a smooth and efficient schedule. As well as assisting with organising and coordinating the schedules.
Duties may include;- Handling inbound and outbound calls
- Dealing with queries and complaints quickly and efficiently
- Assisting with reports and invoices when required
- Chasing quotes and other admin duties
- Ensuring any relevant calls are transferred to the relevant department/team
- Logging jobs and allocating work to engineers
- Logging notes to internal systems
The ideal candidate
- Confident in giving great customer service
- A keen eye for detail and organisation
- Calm in a faced paced environment
- A background in customer service would be beneficial
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
